Right of Withdrawal
Here are legally required instruction about the conditions and consequences of the right of withdrawal can be seen.
In the case of returning the customer can attached to his order or use under www.zozan.com printable return label.
Consumers have a fourteen-day right of cancellation acc. § 355 para. 2 BGB. Consumer i.S.v. § 13 BGB are natural persons who conclude a legal transaction for purposes that can be attributed mostly neither commercial nor its independent vocational activity.
Entrepreneurs i.S.v. § 14 BGB are on the other hand natural or legal persons or partnerships with legal personality, the order for commercial, independent or freelance purposes.
Customers under these Conditions are both consumers and entrepreneurs.
The right of withdrawal shall be payable only to consumers.
You have the right to withdraw within fourteen days this contract without giving a reason. The withdrawal period shall be fourteen days from the date on which you or a third party indicated by you, which is other than the carrier,
a) have taken possession of the goods or, in cases where you have ordered one or more goods under a single order and these will be delivered uniformly or be;
b) have taken the final goods in possession of or has, if you have ordered several products under a single ordering and these are supplied separately;
c) have taken the final installment or the final piece in possession of or has, if you have ordered a product which is delivered in multiple lots or pieces;
d) have taken the first goods in possession of or has, if supplied under ordering goods for regular delivery of goods during a specified period of time.
To exercise your right of withdrawal, you have to
Yekta IT UG (haftungsbeschränkt)
To exercise your right of withdrawal, you must inform us by means of a clear statement (eg a consigned by post mail, fax or email) about your decision to withdraw from this contract. You can sure use the attached model withdrawal form, but which is not compulsory. To safeguard the withdrawal period it is sufficient that you send your communication concerning the exercise of the right before the expiration of the withdrawal period.
Effects of withdrawal
You bear the cost of returning the goods yourself.Sie tragen die Kosten der Rücksendung der Waren selbst.You just have to pay for any diminished value of the goods, when this value is due to a loss necessary to ascertain the nature, characteristics and functioning of the goods handling.
Exclusion of right of withdrawal
The right of withdrawal, unless the parties have agreed otherwise, in accordance not with the following agreements. § 312g para 2 BGB.:
1. Contracts for the delivery of goods which are not prefabricated and for their production of an individual choice or decision by the consumer shall prevail or which are clearly tailored to the personal needs of the consumer,,
2. Contracts for the supply of goods that can spoil quickly or whose expiration date has passed quickly,
3. Contracts for the supply of sealed goods which are not suitable for reasons of health or hygiene to return if their seal was removed after delivery,
4. Contracts for the supply of goods if they were mixed after delivery due to their nature inseparably with other goods,
5. Contracts for the supply of audio or video recordings or computer software in a sealed package, if the seal was removed after delivery and
6. Contracts for the supply of newspapers, periodicals or magazines with the exception of subscription contracts.