Terms and Conditions

 

This means that a sales contract between the customer and www.zozan.com come about, the customer must declare his agreement to these Terms and Conditions to be bound. It is therefore important that the customer reads attention to www.zozan.com these Terms and Conditions before using the services.

It is assumed that the customer agrees with the use of the offers on www.zozan.com his agreement to these Terms and Conditions to be bound. Without the release of an agreement, the customer is not entitled to the rates on www.zozan.com this code to use.

  1. Scope
  2. Conclusion
  3. Right of withdrawal for contracts for the supply of goods
  4. model withdrawal form
  5. Prices, shipping and return costs
  6. Payment, maturity
  7. Transfer of Risk
  8. Certificates
  9. Contract for the purchase of gift certificates
  10. ownership and legal title
  11. Availability, delivery, reservation unavailability
  12. liability for defects
  13. liability for damages
  14. Change the Terms and Conditions
  15. Severability

I. SCOPE

zozan.com is an online store that offers a variety of products with a focus Kurdish souvenirs and everyday items.

These terms and conditions apply exclusively for the business relationship and supply between the individual companies www.zozan.com (hereinafter referred to as "we") and the customer (hereinafter referred to as "Customer") in the respective current version at the time of ordering. The introduction of conflicting, deviating or additional terms and conditions by the customer will not become part of the business relationship with the online shop www.zozan.com.

The following terms and conditions shall also apply exclusively if we are aware of conflicting or deviating terms of the customer by our following terms and conditions, delivery or performance without reservation. It should be noted that we will not approve any precaution introducing conflicting, deviating or additional terms and conditions by the customer in the business relationship with us.

Account

The customer can use the services of www.zozan.com code either as a guest or as if it refers to www.zozan.com code registered. The registration is done by entering an email address and a password, the chosen, the customer itself.

In order to ensure the confidentiality of the account and password, the customer is responsible. For all activities emanating from the customer's account, the registered customer is responsible. For this reason, every customer should take all necessary steps to ensure that the password is kept secret and kept safe. Should

If the customer noted that his account has been used by a third party, he should this us this code immediately report about the customer service.

Changes in terms of contact the customer has its own making in his account in the section Account Settings.

Electronic communications

The customer agrees with the use of to our code offers that contract-related communications in electronic form, ie all consents, Notify (payment reminders, reminders, coupons) and other communications business nature are, in electronic form; unless it is legally redeploying special written document of which can not be derogated from. Therefore, the customer has to make sure that he regularly be email mailbox monitored, which he has indicated in the order process.

contract language

purchase agreements relating to the purchase of goods on our www.zozan.com this code and also through the purchase on our web store page www.zozan.com code to buy, should be completed in German or English.

Not for sale to minors

are minors and persons under guardianship (not legally competent are as defined in the Civil Code), are not authorized by us contracts of sale of products on our internet shop www .zozan.com code complete. However, if a minor wishes to purchase products from our online shop www.zozan.com this code, the involvement of a parent or guardian is required.

When a manipulation of old age with the aim of signing a purchase contract with us suspect we have the right not to accept the order to take legal action against the person and to delete the account immediately.

No minimum order

There is no minimum order size, that is, the customer can at any value order and buy goods on www.zozan.com code.

The customer can only order online at www.zozan.com goods.

memory ability and understanding of the Terms

Our General terms and conditions are published on our internet shop www.zozan.com code under the heading Conditions.

It is possible to print the terms and conditions or download PDF files and save. For downloading the PDF file, the free Adobe Reader program or similar programs is needed that can open the PDF format. (Https://get.adobe.com/de/reader/)

The treaty text and the order data that has sent to us, the customer, we store and send them via email to the email address that you provided when his registration the customer.

Color

We are trying everything necessary to represent the characteristics of our goods according to reality, including its composition and colors.

The color display is dependent on computer systems, so that each computer system has a different display. For this reason, we assume no liability for false color images of the customer's computer system and we help our customers to point out that differences may exist from our information.

Copyright

All image rights are held by us this code. Use of these without our express permission is prohibited. Any use contrary to our agreement will be prosecuted.

Privacy

The customer is also asked to read the privacy statements, because they apply to the use of our online shop www.zozan.com code.


II. Conclusion

submission of an offer by the customer

Goods that are shown on our online store page www.zozan.com, do not constitute a legally binding offer from us is, but a non-catalog, the customer can look at.

It is up to the customer to choose goods and to put in his virtual shopping cart.

By clicking the button "add to basket" of the customer is not yet a binding offer the customer about. By clicking on the icon with the "Shopping Cart", the customer can view the contents of his basket. The reputation and placing of goods in the basket should not be construed actions represent the customers.

If the customer sees on his cart, he has the option to change the amount of its inserted goods, delete and make corrections.

If the customer wants to buy the goods from his cart, he has to click the button "buy now" or click "Checkout".

Only by clicking on the "buy now" gives the customer even a binding order for the goods selected by him in his virtual shopping basket. Before the customer "buy now" a binding offer with the button is received, it has the opportunity to change the data at any time and view or cancel the binding order process.

So that the customer may submit a binding offer, it must also these General Terms and Conditions - Terms & Conditions - accept called. He does not agree with the Terms and Conditions, he can not give binding declaration and www.zozan.com buy any goods on our online store page.

order confirmation

If the customer has clicked on "buy now" on the button, he gets a confirmation of receipt of the order by an automated e-mail after receipt of the order by us. However, this confirmation of the order is no acceptance of the offer of the customer by us, ie, there is no sales contract.

The confirmation e-mail is only there that the customer will receive an overview of what he ordered and above is informed that his order has been received.

The confirmation e-mail from us, the customer receives on the e-mail address that he www registrations to our online store page zozan.com code has deposited for the ordering process.

order confirmation

The sales contract is not concluded until the order confirmation via e-mail or by delivering the goods ordered by us.

The procedure is an immediate processing of the order out.

If the goods are sent, the customer is informed.

Cancellation

The client can cancel free of charge only until sending the order confirmation. If the customer cancels after the order confirmation, this is a withdrawal equal and is treated as such. That the customer has to bear the costs of delivering the goods and the cost of returning the goods themselves.

account

The customer receives the order confirmation the invoice for his purchase by electronic means via e-mail to the e-mail address that he has specified for the business relationship by registration on our online store page www.zozan.com.

The purchase price is due upon receipt of invoice.

The electronic invoices are also adjusted in the account of the customer. Again, look at their invoices the customer.


III. Withdrawal for contracts for the supply of goods

Right of withdrawal

Below is the legally required instruction about the conditions and consequences of the right of withdrawal can be seen.

In the case of returning the customer can attached to his order or use www.zozan.com printable return label.

Consumers have a fourteen-day withdrawal gem. § 355 para. 2 BGB. Consumer i.S.v. § 13 BGB are natural persons who conclude a legal transaction for purposes that can be attributed mostly neither commercial nor its independent vocational activity.

Entrepreneurs i.S.v. § 14 BGB are against natural or legal persons or partnerships with legal personality, the order for commercial, independent or freelance purposes.

Customer under these Conditions are both consumers and entrepreneurs.

The right of withdrawal is available only to consumers.

exclusion of the right of withdrawal

The right of withdrawal, unless the parties have agreed otherwise, in accordance not with the following agreements. § 312g para 2 BGB:.

  1. contracts for the supply of goods which are not prefabricated and for their production of an individual choice or decision by the consumer shall prevail or which are clearly tailored to the personal needs of the consumer,
  2. contracts for the supply of goods that can spoil quickly or whose expiration date has passed quickly,
  3. contracts for the supply of sealed goods which are not suitable for reasons of health or hygiene to return if their seal was removed after delivery,
  4. contracts for the supply of goods if they were mixed after delivery due to their nature inseparably with other goods,
  5. contracts for the supply of audio or video recordings or computer software in a sealed package, if the seal was removed after delivery and
  6. contracts for the supply of newspapers, periodicals or magazines with the exception of subscription contracts.

IV. model withdrawal form

If the customer wants to withdraw from the contract in accordance with the preceding paragraphs, he can fill in this form and send it back to us. The use of the form is not mandatory.

On

Yekta IT UG (limited)

Hakenstrasse 11

44139 Dortmund

Email: service@zozan.com

Hereby revoke (s) I / We (*) withdraw from my / our (*) contract entered into for the purchase of the following goods (*) / provision of the following service (*)


Ordered on (*) / received on (*)
Name / consumer (s)
Address of / consumer (s)
Signature / consumer (s) (only for message on paper)
Date
(*) Delete as appropriate. The repayment is made to the account used by the customer to pay. In Transfer payment in advance referred back will depend on the account from which the transfer was made.

 


V. Prices, shipping costs, return costs

All www our online store page. zozan.com Prices quoted on the order invoice are total prices in Euro. They include the applicable statutory value added tax and other price components. Shipping, shipping costs or other costs according to item V. of terms and conditions are also included.

All costs that are incurred on the order invoice, the customer sees during the ordering process, individually and listed in detail.

It is the time of the order listed in the offer price of our goods in our online store page www.zozan.com. It contains the Value Added Tax but not the shipping costs. This, the customer can see only in the order process, where the total price is evident.

For the delivery, we use the services of freight company DHL.

cost of shipping within Germany

To send as part of individual orders within Germany are up to an order of 25.00 EUR for additional freight, delivery or postal charges or other costs amounting to 3.00 EUR calculated.

From an order value of at least 25.00 EUR shipping costs for standard shipping within Germany shall be borne by us.

Returns are calculated per order.

The current shipping costs can be found in the shipping information.

costs for shipping outside of Germany

For shipping within Europe including Turkey is additionally provided a shipping costs flat rate of 6.90 euros per delivery invoice. If necessary, in accordance with the applicable laws to be paid customs duties and taxes, the customer has to bear.

Shipping to EU countries are calculated per order. The actual shipping costs can be found in the shipping information.

Shipping outside the EU and Turkey

A shipping outside the EU is currently not possible.

Express

There are offered for certain orders express deliveries. Whether this option is available for each order, can be seen as part of the ordering process by the customer. The cost of Express Delivery amount to 3,90 EUR. The goods will be delivered within two working days from receipt of payment. Should this delivery time be exceeded, the customer will receive natürlcih refunded the cost of delivery.


VI. Payment, due date

The delivery of goods made in advance. In this case, the goods will be placed until receipt of the full invoice amount to our account for delivery. This is called in the order confirmation to the customer our bank. At this bank, the customer must transfer the entire invoice amount unchanged. After receipt of the goods will be sent by us to the customer.

maturity of the purchase price

The purchase price is due upon receipt of the order confirmation and the invoice. The customer has seven working days to carry out the payment.

If the customer's payment is not received despite the due date even after a second notice served by us to a time of seven working days after sending the order confirmation and invoice from us, we withdraw from the contract with the result, as if a sales contract is between the customer and us come into existence and are also concerns any delivery obligation and obligation to perform more. The contract of sale is therefore reversed.

delivery obligation

The obligation of us to supply this code does not apply if we despite proper congruent covering transaction itself will not be supplied correctly and on time and the lack of availability of goods not responsible. We do not assume any procurement risk. Our goods are always available in small amounts.

For the reasons mentioned above, the goods are not available, we will inform the customer immediately and refund any advance payments of customers, of course.

delivery

The delivery will be completed immediately upon the receipt of payment by the customer. As a rule, the goods are found within five days from the delivery of the goods at the post office to the customer.

It should be noted that all information present on availability, shipment or delivery of a commodity only estimated times and approximate standard values ​​from us. There are therefore no binding with respect communications. Shipping or delivery.

The delivery time is reasonably extended in the delivery debilitating circumstances of force majeure. Acts of God are equal to strikes, lockouts, official interventions, energy and raw material shortages, through no fault of transport bottlenecks, through no fault of operating disabilities, for example through fire, water and damage to machinery and any other obstructions that have not culpably caused by us from an objective point of view.

Takes the impediment in the aforementioned cases over a period of more than four weeks after the originally applicable delivery times, the customer is entitled to withdraw from the contract. Further claims, especially for damages, do not exist.

If it is not possible to supply to the delivery address of the customer, because, for example. The customer is not to be found at the delivery address or the goods can not be transported to the delivery address, even though the customer has been informed about the dispatch of the goods, has the customer must bear the costs of the unsuccessful redelivery.


VII. Transfer of Risk

transfer of risk to consumers

For consumers, the risk of accidental loss and accidental deterioration of the sold goods on sale to the delivery of the goods to the consumer or to a particular recipient from him proceeds.

This is true regardless of whether the shipment is carried out or insured.

If the goods are delivered with obvious transport damage, the customer is asked to notify the deliverer immediately and to contact us.

The failure of a complaint or contact has for the legal claims in particular that the warranty claims of the customer have no effect. It would merely serve to make us aware of it, which carrier we use in the future for the customer or not.

transfer of risk in business

Otherwise, the risk of accidental loss and accidental deterioration of the goods with the handover, on sale to the delivery of the goods to the shipper, or otherwise determined to execute the dispatch person or institution to the buyer, who is not a consumer , over.


VIII. Vouchers

We offer our online store page gift and win vouchers. There are two types of coupons that can be redeemed in our online store at www.zozan.com code only before concluding the ordering process. Subsequent crediting of both variants voucher is excluded.

It is not permitted our vouchers offered to reproduce, edit, or manipulate. We prohibit the use of our vouchers for commercial purposes; unless we have agreed to this.

We reserve the right to pass on reasonable suspicion of unauthorized reproduction, manipulation and use for commercial purposes, the stored data to the police and take legal action against the accused.

Both variants are only coupon to receive in electronic form.

Gift vouchers

Gift certificates can be purchased by anyone. They contain the value that the customer pays. For the Gift Certificate No minimum requirement is intended to be redeemed. Gift certificates can be combined with each other, but also with action vouchers.

If the customer with his purchase at our online store page www.zozan.com code using a gift certificate, so we reserve the right in case of cancellation or return the goods, which, before the customer to credit the amount on his unredeemed gift voucher for the revoked purchase a new gift voucher / issue and this to send immediately to the customer, the customer acquired through the Gift Certificate.

Gift Certificates can be purchased as merchandise from the Online Shop. The customer can choose between the offered coupon heights. With this gift voucher, the customer can be purchased exclusively on our online store page on www.zozan.com code. A disbursement of the voucher is excluded by purchasing the coupon.

The gift voucher is valid for three years from date of purchase. If the voucher is not redeemed within three years, forfeited their validity.

The gift voucher can only be acquired through payment of the client.

Profit Coupons

Winning coupons are coupons that can not acquire anyone. The winning vouchers are up for grabs in the context of competitions with a certain validity. For the redemption of the coupon income declared value must be at least the amount of the winning coupon. For administrative reasons, it is not possible at winning vouchers, any remaining balance to refund the customer. Winning vouchers are also not paid in cash and must be redeemed during the prescribed period of validity. Otherwise, the validity of the voucher expires profit. It is not possible to combine several promotional codes together.

If the customer with his purchase at our online store page www.zozan.com code use a winning coupon, so we reserve the right in case of cancellation or return the goods, which, before, the customer does not credit the amount of the customer acquired by winning coupon.


IX. Contract for the purchase of gift certificates

Conclusion

The purchase agreement for the gift voucher comes with sending the order confirmation email from us to the customer about. The order confirmation is the customer at its specified in the Registration Email sent

maturity of the purchase price

The delivery of the gift vouchers be made in advance. In this case, the goods will be placed until receipt of the full invoice amount to our account for delivery. This is called in the order confirmation to the customer our bank. At this bank, the customer must transfer the entire invoice amount unchanged. After receipt of the goods will be sent by us to the customer.

The purchase price of the gift certificate is due upon receipt of order confirmation. The customer has seven working days to carry out the payment. If the customer's payment, despite the maturity even after a second notice served by us not to a time of seven working days after sending the order confirmation and invoice is not received by us, we withdraw from the contract with the result, as if not a purchase contract between the customer and has come into being and we are also concerns any delivery obligation and obligation to perform more. The contract of sale is therefore reversed.

delivery obligation

If the customer's payment is successfully credited to our account, we will send the customer to the email address he has given at the registration to the gift certificate by electronic means.

The Gift Certificate will be sent with e-mail in the form of a PDF file. The dispatch takes place as soon as the payment is credited to our account.

The gift certificate is listed with a code number. This code must be entered before the ordering process can thus be offset against the total amount done. received in the "voucher Redeem"

cancellation of the voucher

The gift certificate can only be canceled up to the order confirmation. Upon receipt of the order confirmation, the cancellation of the order is no longer possible.


X. Ownership and legal title

Delivered goods remain our sole property until full payment of the related remuneration, including any arising freight, delivery and shipping costs or other costs. The customer is without our prior written consent not entitled to resell the goods delivered by us and still under retention of title.


XI. Availability, delivery dates, reservation unavailability

It should be noted that all information present on availability, shipment or delivery of a commodity only estimated times and approximate standard values ​​from us. There are therefore no binding with respect communications. Shipping or delivery.

For the reasons mentioned above, the goods are not available (s. Point II. Conclusion "obligation to supply"), we will inform the customer immediately and refund any advance payments of customers, of course. The customer is informed that he either can get the money refunded or want to wait for the next delivery. If the customer promises the earliest possible date, is reserved his order and sent immediately to the customer at a later availability. The customer can the reservation at any time without giving notice in writing, revoke by fax or by e-mail. The revocation must be sent to:

The revocation must be sent to:

Yekta IT UG (haftungsbeschränkt)

Hakenstrasse 11

44139 Dortmund

Email: service@zozan.com


In case of non-revoked reservation contract is concluded when we have the customer will send another order confirmation email.

If the power within the new delivery period not available when we had already communicated to customers in advance when the new delivery period, we are entitled to withdraw all or part of the contract; any consideration already paid by the customer will be refunded to the customer immediately.

Viewed